Belgian consumer reimbursed
A Belgian consumer hired a car in Italy.
The consumer entered a limited traffic area several times.
The car rental company received 7 fines from the Municipality of Bologna as the number plate had been photographed by street cameras.
The consumer was charged 7 administration fees (one for each fine) by the company – a total of € 420.
After ECC Italy’s intervention the consumer was reimbursed € 360.