When ECC Italy can help you
SUBMIT A REQUEST FOR INFORMATION
Be informed about your consumer rights by visiting the thematics sections of our website and if you need clarifications, contact our qualified advisors: we will answer you shortly.
SUBMIT A COMPLAINT
If you have purchased a product or a service for purposes which are outside your trade, business or profession.
If the trader is based in another EU country, in Norway, in Iceland or in the United Kingdom.
If the trader failed to reply to your claim or the answer provided is not satysfing.