{"id":11094,"date":"2026-07-03T20:03:36","date_gmt":"2026-07-03T18:03:36","guid":{"rendered":"https:\/\/ecc-netitalia.it\/?page_id=11094"},"modified":"2026-07-07T17:36:26","modified_gmt":"2026-07-07T15:36:26","slug":"hai-acquistato-online-da-marketplace-extra-ue-raccontaci-la-tua-esperienza","status":"publish","type":"page","link":"https:\/\/ecc-netitalia.it\/it\/hai-acquistato-online-da-marketplace-extra-ue-raccontaci-la-tua-esperienza\/","title":{"rendered":"Hai acquistato online da marketplace extra UE? Raccontaci la tua esperienza"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11094\" class=\"elementor elementor-11094\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0929d4 e-flex e-con-boxed e-con e-parent\" data-id=\"c0929d4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cef1152 e-con-full e-flex e-con e-child\" data-id=\"cef1152\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfa81b7 elementor-widget__width-auto ha-has-bg-overlay elementor-widget elementor-widget-ha-breadcrumbs happy-addon ha-breadcrumbs happy-addon-pro\" data-id=\"cfa81b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"ha-breadcrumbs\"><li class=\"ha-breadcrumbs-item ha-breadcrumbs-start\"><a href=\"https:\/\/ecc-netitalia.it\/it\/\" rel=\"home\"><span class=\"ha-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8509c0f elementor-widget elementor-widget-heading\" data-id=\"8509c0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Hai acquistato online da marketplace extra UE? Raccontaci la tua esperienza<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6423a29 elementor-widget elementor-widget-text-editor\" data-id=\"6423a29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Consulenza ed assistenza per i consumatori in Europa<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c35be34 e-flex e-con-boxed e-con e-parent\" data-id=\"c35be34\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-46a3b68 e-con-full e-flex e-con e-child\" data-id=\"46a3b68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-838f5c0 elementor-widget elementor-widget-heading\" data-id=\"838f5c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Istruzioni per i consumatori:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03dd8a7 elementor-widget elementor-widget-text-editor\" data-id=\"03dd8a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: 'Verdana',sans-serif;\">Dal 1\u00b0 luglio 2026 sono entrate in vigore nuove regole per le spedizioni provenienti da Paesi extra UE. Se hai effettuato recentemente un acquisto online, raccontaci la tua esperienza: vogliamo capire se ti sono stati richiesti costi aggiuntivi o spese impreviste.<\/span><\/p><p><span style=\"font-family: 'Verdana',sans-serif;\">Il questionario \u00e8 anonimo e richiede meno di 2 minuti.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0b3da9 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"c0b3da9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please answer the following questions about a recent purchase from an online marketplace (such as Temu, Shein, AliExpress, etc.). Choose the option that best matches your experience.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccf3aea itlab360-cec-survey elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"ccf3aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Successivo&quot;,&quot;step_previous_label&quot;:&quot;Precedente&quot;,&quot;step_type&quot;:&quot;progress_bar&quot;,&quot;button_width&quot;:&quot;100&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Form Acquisti Online ITA\" aria-label=\"Form Acquisti Online ITA\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"11094\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ccf3aea\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Hai acquistato online da marketplace extra UE? Raccontaci la tua esperienza | ECC-Net Italia\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"11094\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_2ee61c1 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q1 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuale piattaforma hai utilizzato?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q1]\" id=\"form-field-q1\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Temu\">Temu<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Shein\">Shein<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AliExpress\">AliExpress<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Amazon\">Amazon<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Bol.com\">Bol.com<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Wish\">Wish<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"JD.com\">JD.com<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cider\">Cider<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"TikTok Shop\">TikTok Shop<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Etsy\">Etsy<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Altro negozio online extra UE\">Altro negozio online extra UE<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q2 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQual \u00e8 il prezzo pagato per il prodotto (escluse le spese di consegna)?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q2]\" id=\"form-field-q2\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Meno di \u20ac5\">Meno di \u20ac5<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac5 \u2013 \u20ac10\">\u20ac5 \u2013 \u20ac10<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac10 \u2013 \u20ac20\">\u20ac10 \u2013 \u20ac20<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac20 \u2013 \u20ac30\">\u20ac20 \u2013 \u20ac30<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac30 \u2013 \u20ac50\">\u20ac30 \u2013 \u20ac50<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac50 \u2013 \u20ac75\">\u20ac50 \u2013 \u20ac75<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac75 \u2013 \u20ac100\">\u20ac75 \u2013 \u20ac100<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac100 \u2013 \u20ac150\">\u20ac100 \u2013 \u20ac150<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non ricordo\">Non ricordo<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q3 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHai pagato costi aggiuntivi oltre alle spese di spedizione?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q3]\" id=\"form-field-q3\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"S\u00ec\">S\u00ec<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"No\">No<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non so\">Non so<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_9af4fc8 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q4 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIn quale fase ti \u00e8 stato chiesto di pagare questi costi aggiuntivi?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q4]\" id=\"form-field-q4\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Al momento del checkout\">Al momento del checkout<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Dopo l\u2019acquisto, tramite email, SMS o messaggio nell\u2019app\">Dopo l\u2019acquisto, tramite email, SMS o messaggio nell\u2019app<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Alla consegna\">Alla consegna<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q5 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q5\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tImporto dei costi aggiuntivi\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q5]\" id=\"form-field-q5\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Meno di \u20ac3\">Meno di \u20ac3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac3 \u2013 \u20ac5\">\u20ac3 \u2013 \u20ac5<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac5 \u2013 \u20ac10\">\u20ac5 \u2013 \u20ac10<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pi\u00f9 di \u20ac10\">Pi\u00f9 di \u20ac10<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non so\">Non so<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q6 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCome veniva denominato il costo aggiuntivo?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q6]\" id=\"form-field-q6\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Dazio doganale\">Dazio doganale<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"IVA \/ imposta\">IVA \/ imposta<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Commissione di gestione \/ servizio\">Commissione di gestione \/ servizio<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non era spiegato chiaramente\">Non era spiegato chiaramente<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non so\">Non so<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q7 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tChi ti ha chiesto di pagare il costo aggiuntivo?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q7]\" id=\"form-field-q7\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"La piattaforma\">La piattaforma<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Un corriere\">Un corriere<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Il servizio postale nazionale\">Il servizio postale nazionale<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"L\u2019autorit\u00e0 doganale\">L\u2019autorit\u00e0 doganale<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non \u00e8 chiaro\">Non \u00e8 chiaro<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q8 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuale era il corriere cui hai pagato il costo aggiuntivo?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q8]\" id=\"form-field-q8\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DHL\">DHL<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"UPS\">UPS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"FedEx\">FedEx<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DPD\">DPD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"GLS\">GLS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Hermes \/ Evri\">Hermes \/ Evri<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Un altro corriere\">Un altro corriere<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non ho pagato un corriere\">Non ho pagato un corriere<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non so\">Non so<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q9 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSei stato informato di questi costi prima di effettuare l\u2019ordine?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q9]\" id=\"form-field-q9\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleziona una risposta <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"S\u00ec, in modo chiaro\">S\u00ec, in modo chiaro<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"S\u00ec, ma non in modo chiaro\">S\u00ec, ma non in modo chiaro<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"No\">No<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Non so\">Non so<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">INVIA QUESTIONARIO<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abb45e6 itlab360-cec-survey elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"abb45e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Successivo&quot;,&quot;step_previous_label&quot;:&quot;Precedente&quot;,&quot;step_type&quot;:&quot;progress_bar&quot;,&quot;button_width&quot;:&quot;100&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Form Acquisti Online ENG\" aria-label=\"Form Acquisti Online ENG\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"11094\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"abb45e6\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Hai acquistato online da marketplace extra UE? Raccontaci la tua esperienza | ECC-Net Italia\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"11094\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_2ee61c1 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q1 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhich platform did you use?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q1]\" id=\"form-field-q1\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Temu\">Temu<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Shein\">Shein<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AliExpress\">AliExpress<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Amazon\">Amazon<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Bol.com\">Bol.com<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Wish\">Wish<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"JD.com\">JD.com<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cider\">Cider<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"TikTok Shop\">TikTok Shop<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Etsy\">Etsy<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Other online shop from outside the EU\">Other online shop from outside the EU<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q2 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is the price you paid for the product (excluding delivery)?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q2]\" id=\"form-field-q2\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Less than \u20ac5\">Less than \u20ac5<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac5 \u2013 \u20ac10\">\u20ac5 \u2013 \u20ac10<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac10 \u2013 \u20ac20\">\u20ac10 \u2013 \u20ac20<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac20 \u2013 \u20ac30\">\u20ac20 \u2013 \u20ac30<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac30 \u2013 \u20ac50\">\u20ac30 \u2013 \u20ac50<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac50 \u2013 \u20ac75\">\u20ac50 \u2013 \u20ac75<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac75 \u2013 \u20ac100\">\u20ac75 \u2013 \u20ac100<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac100 \u2013 \u20ac150\">\u20ac100 \u2013 \u20ac150<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"I don\u2019t remember\">I don\u2019t remember<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q3 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDid you pay any fees on top of shipping costs?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q3]\" id=\"form-field-q3\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Yes\">Yes<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"No\">No<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Not sure\">Not sure<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_9af4fc8 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q4 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAt what stage were you asked to pay these additional fees?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q4]\" id=\"form-field-q4\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"At checkout\">At checkout<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"After purchase, by email, SMS or app message\">After purchase, by email, SMS or app message<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"At delivery\">At delivery<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q5 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q5\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAmount of additional fees\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q5]\" id=\"form-field-q5\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Less than \u20ac3\">Less than \u20ac3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac3 \u2013 \u20ac5\">\u20ac3 \u2013 \u20ac5<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u20ac5 \u2013 \u20ac10\">\u20ac5 \u2013 \u20ac10<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"More than \u20ac10\">More than \u20ac10<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Not sure\">Not sure<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q6 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat was the fee called?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q6]\" id=\"form-field-q6\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Customs duty\">Customs duty<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"VAT \/ tax\">VAT \/ tax<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Handling \/ service fee\">Handling \/ service fee<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Not clearly explained\">Not clearly explained<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Not sure\">Not sure<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q7 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWho asked you to pay the fee?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q7]\" id=\"form-field-q7\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"The platform\">The platform<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"A delivery company\">A delivery company<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"National postal service\">National postal service<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Customs authority\">Customs authority<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Not clear\">Not clear<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q8 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIf you paid the fee to a delivery company, which one was it?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q8]\" id=\"form-field-q8\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DHL\">DHL<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"UPS\">UPS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"FedEx\">FedEx<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DPD\">DPD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"GLS\">GLS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Hermes \/ Evri\">Hermes \/ Evri<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Another delivery company\">Another delivery company<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"I did not pay a delivery company\">I did not pay a delivery company<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Not sure\">Not sure<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-q9 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-q9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWere you informed about these fees before placing the order?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[q9]\" id=\"form-field-q9\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Select an answer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Yes, clearly\">Yes, clearly<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Yes, but not clearly\">Yes, but not clearly<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"No\">No<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Not sure\">Not sure<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">INVIA QUESTIONARIO<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Consulenza ed assistenza per i consumatori in Europa Istruzioni per i consumatori: Dal 1\u00b0 luglio 2026 sono entrate in vigore nuove regole per le spedizioni provenienti da Paesi extra UE. Se hai effettuato recentemente un acquisto online, raccontaci la tua esperienza: vogliamo capire se ti sono stati richiesti costi aggiuntivi o spese impreviste. Il [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11094","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/pages\/11094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/comments?post=11094"}],"version-history":[{"count":5,"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/pages\/11094\/revisions"}],"predecessor-version":[{"id":11188,"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/pages\/11094\/revisions\/11188"}],"wp:attachment":[{"href":"https:\/\/ecc-netitalia.it\/it\/wp-json\/wp\/v2\/media?parent=11094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}