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Jubilee 2025 - Other helpful information

Help and advice for consumers in Europe

It is important to be well-prepared and aware of various practical factors to ensure a seamless journey during the Jubilee 2025. This section contains all the information you need to make sure your trip to Italy is safe, including the documents you need to enter documents you need to enter the country, the rules about money and the appropriate behaviour at historical sites and monuments. Additionally, you will also find helpful contacts for emergencies and resources to receive support during your stay to ensure a peaceful and hassle-free experience.

Make sure you have all the appropriate documents for your trip to Italy, including those required for entry into the country, such as a visa, if necessary. Don’t forget to bring your European Health Insurance Card (EHIC) for any medical needs during your stay, and the European Disability Card, which may be useful for accessing specific services and benefits.

Here is all the pertinent information

It is crucial to manage cash safely and in accordance with current regulations, if you are going to bring it to Italy for the Jubilee 2025. In particular, you must notify customs officials if you bring €10,000 or more in cash, into or out Italy. This requirement applies to cash as well as to checks, money orders, and bearer securities. Additionally, you can be asked to shoe evidence of the fund’s legitimate source and intended purpose.

Be cautious! Carrying big amounts of cash on a trip has dangers that are hard to recover from, such as loss or theft.  Furthermore, losing money is usually not covered by travel insurance.

Incomplete information or incorrectly declaring amounts beyond the limit can result in harsh penalties, such as having some of the money seized. Before crossing borders, the customs declaration, which is available online or at customs offices to prevent issues. Additionally, you can use the official Italian customs portals to electronically submit the declaration ahead of time. 

We advise referring to the Traveler’s Customs Guide, which is accessible on the Customs and Monopolies Agency’s official website, for additional details on processes and relevant rules.

The free mobile app “Dogane IT,” which enable you to get ready ahead of time for any required customs documentation, is another useful resource for travellers coming to or leaving Italy. This app offers a quick and simple overview of the primary customs regulations pertaining to traveler-accompanied dogs, luggage and products. You can get information straight from the official website and download it.

You can travel in peace and adhere to the host nation’s legal obligations if you plan ahead and gather information beforehand.

It is crucial to abide by the conduct guidelines when visiting Italy’s historical sites a monuments to preserve cultural heritage and guarantee that everyone has respectful and enjoyable time. The following are some key guidelines to follow:

  • No sitting on ancient monuments: to protect the structure’s integrity, it is not permitted to sit on the Spanish Steps at Trinità dei Monti in Rome;
  • No use historical fountains for swimming: throwing things or submerging oneself in ancient fountains, like the Trevi Fountain, is absolutely prohibited. Such behaviour is subject to administrative penalties;
  • Be mindful of restricted areas: never enter areas designated as inaccessible or cross barriers;
  • Behaving respectfully: steer clear activities that could disturb the site’s tranquillity, such as loud noise, eating or drinking. Monuments should not be climbed or leaned upon, damaged, or littered.

Cigarette butts cannot be disposed of in drains, public areas, or waterways.

Additionally, laws control the serving, sale, and consumption of alcoholic beverages all year long, not only during the summer. There is currently a measure in force that requires mini-markets and neighborhood food shops to close from 10 p.m. to 5 a.m., from Friday to Sunday, until January 11, 2026. The measure is valid in specif areas of the city. Businesses authorized to serve food and drinks on-site are exempt from this ordinance. Violations of this ordinance are punishable by an administrative fine ranging from €75.00 to €450.00. It is advisable to periodically check the official website of the Municipality of Rome for updates on any ordinances or changes to current regulations

We suggest visiting the official website of the Municipality of Rome or the Ministry of Culture for up-to-date and comprehensive information.

Having important contacts, trustworthy information, and helpful travel tools on hand is crucial if you want to get the most out of your trip to Rome for the Jubilee in 2025. A collection of resources and websites to assist you is provided below:

Numbers for emergency

A centralized system that enable prompt and coordinated contact with several  emergency services is the usage of the number 112 as a single emergency number in Italy. You can connect to the best service for your circumstances by dialling 112. This service may include:

  • Healthcare services, such as ambulances or emergency rooms;
  • Law enforcement, including Carabinieri and Polizia di Stato, to report danger, crimes, or threats to public safety;
  • Firefighters, for emergencies involving fires, accidents, or structural hazards.

In addition to 112, there are other numbers you can call immediately:

  • 1500: a number devoted to health information. Support for non-urgent medical issues, such as advice on healthcare services or information about national health emergencies, can be obtained here;
  • 118: if you would rater speak with emergency medical personnel directly, this can be used in instead of 112 in medical situations;
  • 06 570 600: the Municipal Operations Center of Rome, a point of contact for report or requests for non-medical assistance requests or reports related to the municipal area.

Embassy assistance

  • Verify the required documents: make sure you have all the documents you need to enter Italy;
  • Handle cash carefully: don’t forget to notify customs officials if you have more than 10,000 euros in cash on you;
  • Respect monument rules: steer clear of acts that can harm the legacy, such as sitting on monuments, bathing in fountains when you visit historical sites;
  • Speak with consulates and embassies: a list of embassies and consulates in Rome can be found on the Ministry of Foreign affairs website if you need help;
  • Make use of official travel resources: visit the Turismo Roma website for information on city activities and travel. The website of the Municipality of Rome also has helpful information.