ECC-Net Italia
Help and advice for consumers in Europe
Your consumer rights do not stop at the border.
Have you bought goods and services in the EU and want to know your consumer rights?
Do you have a dispute with a company in another EU country?
Visit our website and contact us for advice and assistance, it’s for free!
LATEST NEWS
Milano Cortina 2026 Olympic and Paralympic Winter Games Guide
The Jubilee is a unique opportunity for faith, reflection, and community. To make the most of this extraordinary event, the European Consumer Centre (ECC) Italy provides essential advice to ensure a safe, informed, and hassle-free experience. Plan your journey with confidence and explore our guide for practical tips and consumer rights information.
Towards 2030: stronger together, beyond borders
The consumer landscape across the EU is changing fast. Every day brings new challenges: disputes, scams, and unfair practices. Overcoming these issues calls for timely, clear, and coordinated responses. The ECC-Net stands by consumers throughout Europe: identifying cross-border issues, delivering practical solutions, and equipping people with the tools they need to make informed, confident choices. One European network, one shared ambition: a fairer, safer marketplace that truly puts citizens first.
Environmental Labeling: the European Commission’s proposal for a directive
Thanks to the European Commission’s proposal for a directive on environmental labeling, you will have the right to receive verified information about the sustainability of products and their production processes. Moreover, environmental labels shall be approved in advance. Want to learn more? Watch this video!
Product Repairability: the European Commission’s proposal for a directive
Thanks to the European Commission’s proposal for a directive promoting the product repairability the ‘take, break, and dispose’ model will be no more a trend. Many products will be repairable even after years. Doing so, we will reduce our waste. Want to learn more? Watch this video!
Services for Ukrainians
ECC Network Services Open to Ukrainian Citizens in the EU
Il Giubileo è un’occasione straordinaria di fede e condivisione. Assicurati un’esperienza sicura, informata e senza imprevisti con i consigli del Centro Europeo Consumatori Italia
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