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Help and advice for consumers in Europe

Fine administration fees ruled unjustified and excessive by Bolzano Court

In a significant new judgment concerning car rental contract clauses, the Court of Bolzano ruled on June 19 that the Italian car rental company Goldcar applied unjustified and excessive penalties in cases of fines for traffic violations, non-payment of tolls, and instances of accidents, damage, or theft.

Antitrust investigation on Booking for alleged abuse of a dominant market position

The Italian Competition Authority, also known as Antitrust, has launched an investigation into Booking.com (Italy) S.r.l., Booking.com B.V., and Booking.com International B.V. for potentially abusing their dominant position in the online hotel intermediation and booking services market, violating Article 102 TFEU (Treaty on the Functioning of the European Union).

Antritrust investigation on the online sale of tickets for the Colosseum in Rome

“The Italian Competition Authority has launched an investigation against Società Cooperativa Culture (CoopCulture), Musement, GetYourGuide, Tiqets and Viator for the ticket sales service for the entrance to the Colosseum Archaeological Park, which includes the areas of the Flavian-Colosseum Amphitheater, the Palatine Hill, the Roman Forum and the Domus Aurea. According

Watch out for counterfeit products

They can be cheap, stylish and look genuine. Shopping, whether online or on holiday, can result in you buying counterfeit items. Why is that a problem? Should you really have to pay extra for a small brand mark on the bag or shoe you desire? There are several problems associated

Goldcar fined again by the Italian Competition Authority

The Italian Competiton Authority (AGCM) fined Goldcar again on 18 November 2019 by imposing a penalty of € 3.400.000. Despite the fine received in 2017 , and a further one in 2018 due to the non-compliance with the order previously issued by the authority, the car rental company keept on

Iban discrimination: Wind and Vodafone fined by the Italian Competition Authority

Following the investigation launched by the Italy’s Antitrust watchdog last November, Wind and Vodafone, two of the biggest Italian telephone services suppliers have been fined 800.000 euros each for geographical discrimination regarding conditions of payment. The issue was raised by ECC Italy that had reported to the authority the complaint

Tackling planned obsolescence

The Italian Competition Autority  has started  two separate investigations against  the Samsung and Apple group companies operating in Italy as a result of  several complaints got from consumer and preliminary investigation carried out of its own motion. These businesses would have put in place a general commercial policy aimed at exploiting the shortcomings of some

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Fine administration fees ruled unjustified and excessive by Bolzano Court

In a significant new judgment concerning car rental contract clauses, the Court of Bolzano ruled on June 19 that the Italian car rental company Goldcar applied unjustified and excessive penalties in cases of fines for traffic violations, non-payment of tolls, and instances of accidents, damage, or theft.

Antitrust investigation on Booking for alleged abuse of a dominant market position

The Italian Competition Authority, also known as Antitrust, has launched an investigation into Booking.com (Italy) S.r.l., Booking.com B.V., and Booking.com International B.V. for potentially abusing their dominant position in the online hotel intermediation and booking services market, violating Article 102 TFEU (Treaty on the Functioning of the European Union).

Antritrust investigation on the online sale of tickets for the Colosseum in Rome

“The Italian Competition Authority has launched an investigation against Società Cooperativa Culture (CoopCulture), Musement, GetYourGuide, Tiqets and Viator for the ticket sales service for the entrance to the Colosseum Archaeological Park, which includes the areas of the Flavian-Colosseum Amphitheater, the Palatine Hill, the Roman Forum and the Domus Aurea. According

Watch out for counterfeit products

They can be cheap, stylish and look genuine. Shopping, whether online or on holiday, can result in you buying counterfeit items. Why is that a problem? Should you really have to pay extra for a small brand mark on the bag or shoe you desire? There are several problems associated

Goldcar fined again by the Italian Competition Authority

The Italian Competiton Authority (AGCM) fined Goldcar again on 18 November 2019 by imposing a penalty of € 3.400.000. Despite the fine received in 2017 , and a further one in 2018 due to the non-compliance with the order previously issued by the authority, the car rental company keept on

Iban discrimination: Wind and Vodafone fined by the Italian Competition Authority

Following the investigation launched by the Italy’s Antitrust watchdog last November, Wind and Vodafone, two of the biggest Italian telephone services suppliers have been fined 800.000 euros each for geographical discrimination regarding conditions of payment. The issue was raised by ECC Italy that had reported to the authority the complaint

Tackling planned obsolescence

The Italian Competition Autority  has started  two separate investigations against  the Samsung and Apple group companies operating in Italy as a result of  several complaints got from consumer and preliminary investigation carried out of its own motion. These businesses would have put in place a general commercial policy aimed at exploiting the shortcomings of some

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