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Help and advice for consumers in Europe

Alternative and Online Dispute Resolution soon to become a reality for European consumers

European Commission_ Press release Brussels, 18 December 2012 Commissioner for Health and Consumer Policy, Tonio Borg, today welcomed the vote on Alternative Dispute Resolution and Online Dispute Resolution (ADR-ODR) in the Internal Market and Consumers Committee. This vote confirms the agreement reached between the European Parliament and the Council on

Ski Resorts in Europe 2012/2013

The ECC-Net (European Consumer Centres Network) is a European network consisting of 29 European Consumer Centres, representing all EU Member States and also Iceland and Norway. The network is co-funded by the European Commission (Health and Consumer Protection Directorate-General), the EU Member States, Iceland and Norway. Besides assisting consumers in

EU Consumers: settling small cross-border disputes without any hassle

Hunting for cross-border bargains is a way for consumers to get the ‘best deal’ across the EU’s internal market. Shopping online makes these bargains ever more accessible. But sometimes things can go wrong: there might be a problem with the goods or with delivery. To avoid difficult, costly and time-consuming

Sept. 21st 2012 – European Cooperation Day: Sharing borders, growing closer

Celebrating the achievements of European regions and countries working together across borders.  That is what is behind European Co operation Day which for the first time will be marked on the same day across Europe, both in EU member states and neighbouring countries. Speaking from the European Parliament in Brussels

Wind Jet: update on 22/08/2012

The Italian airline Windjet stopped the operations on Saturday 11th August after the Italian Civil Aviation Authority ENAC (NEB) revoked its operating licence. The website is not working anymore and the carrier cannot sell tickets any longer. Other Italian carriers such as Alitalia, Meridiana, Livingston and Blue Panorama are operating substitute flights but consumers

10 tips from the EU Commission to limit food waste

Food waste: some facts Food is wasted before, during or after meal preparation in the households and is discarded during production, manufacturing, distribution, retail and catering. About 90 million tonnes of food is wasted annually or 180 kg per capita per year in Europe, excluding agricultural food waste and fish discards. About

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Alternative and Online Dispute Resolution soon to become a reality for European consumers

European Commission_ Press release Brussels, 18 December 2012 Commissioner for Health and Consumer Policy, Tonio Borg, today welcomed the vote on Alternative Dispute Resolution and Online Dispute Resolution (ADR-ODR) in the Internal Market and Consumers Committee. This vote confirms the agreement reached between the European Parliament and the Council on

Ski Resorts in Europe 2012/2013

The ECC-Net (European Consumer Centres Network) is a European network consisting of 29 European Consumer Centres, representing all EU Member States and also Iceland and Norway. The network is co-funded by the European Commission (Health and Consumer Protection Directorate-General), the EU Member States, Iceland and Norway. Besides assisting consumers in

EU Consumers: settling small cross-border disputes without any hassle

Hunting for cross-border bargains is a way for consumers to get the ‘best deal’ across the EU’s internal market. Shopping online makes these bargains ever more accessible. But sometimes things can go wrong: there might be a problem with the goods or with delivery. To avoid difficult, costly and time-consuming

Sept. 21st 2012 – European Cooperation Day: Sharing borders, growing closer

Celebrating the achievements of European regions and countries working together across borders.  That is what is behind European Co operation Day which for the first time will be marked on the same day across Europe, both in EU member states and neighbouring countries. Speaking from the European Parliament in Brussels

Wind Jet: update on 22/08/2012

The Italian airline Windjet stopped the operations on Saturday 11th August after the Italian Civil Aviation Authority ENAC (NEB) revoked its operating licence. The website is not working anymore and the carrier cannot sell tickets any longer. Other Italian carriers such as Alitalia, Meridiana, Livingston and Blue Panorama are operating substitute flights but consumers

10 tips from the EU Commission to limit food waste

Food waste: some facts Food is wasted before, during or after meal preparation in the households and is discarded during production, manufacturing, distribution, retail and catering. About 90 million tonnes of food is wasted annually or 180 kg per capita per year in Europe, excluding agricultural food waste and fish discards. About

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