News

Help and advice for consumers in Europe

Holiday season: useful tips for a worry-free summer

With the holiday season already starting and millions of Europeans intending on travelling within and outside the European Union, there are certain travel considerations that every European should be aware of. Whether these concern having a health insurance, resolving travel disputes with an operator or travelling with a pet, these

The new European Consumer Agenda has been adopted

The European Commission’s strategic vision for EU consumer policy for the years to come – adopted today – aims to maximise consumer participation and trust in the market. Built around four main objectives the European Consumer Agenda aims to increase confidence by reinforcing consumer safety; enhancing knowledge; stepping up enforcement and

Public consultation on EU citizenship

Have you ever encountered difficulties moving to another EU country? Have you ever had problems when trying to shop online from another EU country? In what kind of Union would you like to live in 2020? Between 9 May and 9 September 2012 you have the chance to give your

European Consumer Summit

The European Consumer Summit 2012 will take place in Brussels on next May 29th. Two workshops re planned, devoted to Greenwashing and comparison tools. For further information please visit the ECS website.

An EU Cybercrime Centre to fight online criminals and protect e-consumers

Brussels, 28 March 2012 – It is estimated that, worldwide, more than one million people become victims of cybercrime every day. The cost of cybercrime could reach an overall total of USD 388 billion worldwide. Today, the European Commission proposed to establish a European Cybercrime Centre to help protect European citizens and

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Holiday season: useful tips for a worry-free summer

With the holiday season already starting and millions of Europeans intending on travelling within and outside the European Union, there are certain travel considerations that every European should be aware of. Whether these concern having a health insurance, resolving travel disputes with an operator or travelling with a pet, these

The new European Consumer Agenda has been adopted

The European Commission’s strategic vision for EU consumer policy for the years to come – adopted today – aims to maximise consumer participation and trust in the market. Built around four main objectives the European Consumer Agenda aims to increase confidence by reinforcing consumer safety; enhancing knowledge; stepping up enforcement and

Public consultation on EU citizenship

Have you ever encountered difficulties moving to another EU country? Have you ever had problems when trying to shop online from another EU country? In what kind of Union would you like to live in 2020? Between 9 May and 9 September 2012 you have the chance to give your

European Consumer Summit

The European Consumer Summit 2012 will take place in Brussels on next May 29th. Two workshops re planned, devoted to Greenwashing and comparison tools. For further information please visit the ECS website.

An EU Cybercrime Centre to fight online criminals and protect e-consumers

Brussels, 28 March 2012 – It is estimated that, worldwide, more than one million people become victims of cybercrime every day. The cost of cybercrime could reach an overall total of USD 388 billion worldwide. Today, the European Commission proposed to establish a European Cybercrime Centre to help protect European citizens and

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