4 February 2026 – As the Milano Cortina 2026 Winter Olympic and Paralympic Games draw near, Italy is preparing to welcome millions of spectators and sports enthusiasts from around the globe. To support visitors and ensure safe, stress-free experience, the European Consumer Centre Italy (ECC Italy) has created a free digital guide, available on its website.
The guide aims to provide clear, practical and reliable information to help travellers navigate the host cities and competition venues, understand their consumer rights, and plan their trip with greater awareness, both before and during the Games.
A practical guide for enjoying the Games without worries
Available in Italian and English, the guide is divided into six thematic sections designed to address the main needs of visitors:
Transportation
A comprehensive section dedicated to mobility, how to reach Milan and Cortina, how to move between competition venues, and how to use public transport, rail, and airport transport services. It also includes information on taxis, CDH services, Uber, car-sharing, parking areas and limited traffic zones.
Travel packages
An overview of the rights and protections guarantee by European legislation for those purchasing all-inclusive package holidays, offering tools for safer and more informed travel.
Accommodation
Practical advice for booking accommodations safely, avoiding scams, unexpected costs, and unpleasant surprises during your stay.
Shopping
Information on payment methods commonly accepted in Italy, safe use of cards and digital tools, and key rules for shopping with peace of mind. Special attention is given to purchasing tickets for Olympic events, with guidance on recognising official sales channels and protecting oneself in case of issues, changes, or cancellations.
Safety and health
Essential information on accessing healthcare services, managing emergencies, and safeguarding personal safety during the trip. This section also includes guidance for visitors with disabilities, entry requirements for Italy, emergency contacts, and other useful information for international travellers.
Communications
Practical tips for staying connected, using communication services and accessing the Internet easily, safely and at reasonable cost.
A concrete support for an unforgettable experience
With this guide, ECC Italy offers tourists and fans a clear and trustworthy tool to experience the Milano Cortina 2026 Games with confidence and peace of mind, avoiding inconveniences and fully enjoying both the event and the host cities.
