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The Italian Competition Authority (AGCM) has closed an investigation against six operators in the short-term car rental market and has declared unfair the penalty applied to consumers in the event of traffic fines. The investigation was triggered by several consumer complaints submitted to the ICA on the excessive amount they
They can be cheap, stylish and look genuine. Shopping, whether online or on holiday, can result in you buying counterfeit items. Why is that a problem? Should you really have to pay extra for a small brand mark on the bag or shoe you desire? There are several problems associated
The Covid-19 emergency has affected the entire world population; among all the severe consequences, the proliferation of unfair commercial practices on online platforms turned out to be one of the most worrying. Some traders actually try to leverage the vulnerabilities of consumers to sell products such as face masks, sanitizing
The Italian Competiton Authority (AGCM) fined Goldcar again on 18 November 2019 by imposing a penalty of € 3.400.000. Despite the fine received in 2017 , and a further one in 2018 due to the non-compliance with the order previously issued by the authority, the car rental company keept on
Following the investigation launched by the Italy’s Antitrust watchdog last November, Wind and Vodafone, two of the biggest Italian telephone services suppliers have been fined 800.000 euros each for geographical discrimination regarding conditions of payment. The issue was raised by ECC Italy that had reported to the authority the complaint
The Italian Competition Autority has started two separate investigations against the Samsung and Apple group companies operating in Italy as a result of several complaints got from consumer and preliminary investigation carried out of its own motion. These businesses would have put in place a general commercial policy aimed at exploiting the shortcomings of some
The Italian Competition Authority has recently closed two proceedings against the low cost car rental companies, Goldcar and Firefly (the latter is the low cost brand of Hertz group) and has fined them 2 million euros and 1.6 million euros, respectively. The commercial practices, sanctioned as “aggressive”, consisted in how
The Dutch NEB for air passenger rights, the Human Environment and Transport Inspectorate (ILT), ruled on 07-01-2016 that Vueling Airlines S.A. consistently denies passengers compensation in case of delays, cancellations or denied boarding. This ruling will be enforced by a penalty payment. This means that Vueling risks a fine in the
Timeshares, holiday clubs, leisure credits, bonus weeks and vouchers are just some of the offers you might have seen when planning your holidays or at nice and sunny resorts. The ins and outs of these long term holiday engagements can be hard to understand and lead you to take decisions that will be difficult
On 17th September the European Court took an important decision in Case C-257/14 and said that airlines must pay out if flights are delayed or cancelled for “technical reasons”. The case concerns a flight from Quito n Ecuador to Amsterdam taken in 2009 by passenger Corina van der Lans, which was delayed by 29 hours. Her
The Italian Competition Authority (AGCM) has closed an investigation against six operators in the short-term car rental market and has declared unfair the penalty applied to consumers in the event of traffic fines. The investigation was triggered by several consumer complaints submitted to the ICA on the excessive amount they
They can be cheap, stylish and look genuine. Shopping, whether online or on holiday, can result in you buying counterfeit items. Why is that a problem? Should you really have to pay extra for a small brand mark on the bag or shoe you desire? There are several problems associated
The Covid-19 emergency has affected the entire world population; among all the severe consequences, the proliferation of unfair commercial practices on online platforms turned out to be one of the most worrying. Some traders actually try to leverage the vulnerabilities of consumers to sell products such as face masks, sanitizing
The Italian Competiton Authority (AGCM) fined Goldcar again on 18 November 2019 by imposing a penalty of € 3.400.000. Despite the fine received in 2017 , and a further one in 2018 due to the non-compliance with the order previously issued by the authority, the car rental company keept on
Following the investigation launched by the Italy’s Antitrust watchdog last November, Wind and Vodafone, two of the biggest Italian telephone services suppliers have been fined 800.000 euros each for geographical discrimination regarding conditions of payment. The issue was raised by ECC Italy that had reported to the authority the complaint
The Italian Competition Autority has started two separate investigations against the Samsung and Apple group companies operating in Italy as a result of several complaints got from consumer and preliminary investigation carried out of its own motion. These businesses would have put in place a general commercial policy aimed at exploiting the shortcomings of some
The Italian Competition Authority has recently closed two proceedings against the low cost car rental companies, Goldcar and Firefly (the latter is the low cost brand of Hertz group) and has fined them 2 million euros and 1.6 million euros, respectively. The commercial practices, sanctioned as “aggressive”, consisted in how
The Dutch NEB for air passenger rights, the Human Environment and Transport Inspectorate (ILT), ruled on 07-01-2016 that Vueling Airlines S.A. consistently denies passengers compensation in case of delays, cancellations or denied boarding. This ruling will be enforced by a penalty payment. This means that Vueling risks a fine in the
Timeshares, holiday clubs, leisure credits, bonus weeks and vouchers are just some of the offers you might have seen when planning your holidays or at nice and sunny resorts. The ins and outs of these long term holiday engagements can be hard to understand and lead you to take decisions that will be difficult
On 17th September the European Court took an important decision in Case C-257/14 and said that airlines must pay out if flights are delayed or cancelled for “technical reasons”. The case concerns a flight from Quito n Ecuador to Amsterdam taken in 2009 by passenger Corina van der Lans, which was delayed by 29 hours. Her
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