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At midnight Croatia officially became a member of the European Union. It is the 28th member and the second of the former yugoslavian republics after Slovenia. In Zagreb the new European Consumer Centre of Croatia will open. Italian consumers who encounters problem with Croatian traders can now address their complaint
On 19th July Windjet’s creditors will meet. The Court of Catania accepted the airline request for a composition with creditors, so for the moment the bankruptcy has been avoided. The quote of the credit for unprivileged creditors has been fixed at 5%, while the quote for privileged creditors and employees
I. THE BASICS What is alternative dispute resolution (ADR) and online dispute resolution (ODR)? Alternative dispute resolution (ADR) helps consumers resolve disputes with traders when they have a problem with a product or service that they bought e.g. when a trader refuses to repair a product or to make a
European Commission_ Press release Brussels, 18 December 2012 Commissioner for Health and Consumer Policy, Tonio Borg, today welcomed the vote on Alternative Dispute Resolution and Online Dispute Resolution (ADR-ODR) in the Internal Market and Consumers Committee. This vote confirms the agreement reached between the European Parliament and the Council on
EU consumers have once again expressed their dissatisfaction with the performance of some key services markets, according to the Commission’s 2012 Consumer Markets Scoreboard published on Dec. 7th. Banking, telecom and energy services score particularly low. Markets for investment products, mortgages and real estate services stay at rock bottom for
European Commission Press release
The ECC-Net (European Consumer Centres Network) is a European network consisting of 29 European Consumer Centres, representing all EU Member States and also Iceland and Norway. The network is co-funded by the European Commission (Health and Consumer Protection Directorate-General), the EU Member States, Iceland and Norway. Besides assisting consumers in
The new ECC-Net Report on the European Online Marketplace Consumer Complaints 2010-2011 has been published. For more information: http://ec.europa.eu/consumers/ecc/docs/e-commerce-report-2012_en.pdf http://ec.europa.eu/consumers/ecc/docs/e-commerce-report-2012-checklist_en.pdf
Celebrating the achievements of European regions and countries working together across borders. That is what is behind European Co operation Day which for the first time will be marked on the same day across Europe, both in EU member states and neighbouring countries. Speaking from the European Parliament in Brussels
Hunting for cross-border bargains is a way for consumers to get the ‘best deal’ across the EU’s internal market. Shopping online makes these bargains ever more accessible. But sometimes things can go wrong: there might be a problem with the goods or with delivery. To avoid difficult, costly and time-consuming
At midnight Croatia officially became a member of the European Union. It is the 28th member and the second of the former yugoslavian republics after Slovenia. In Zagreb the new European Consumer Centre of Croatia will open. Italian consumers who encounters problem with Croatian traders can now address their complaint
On 19th July Windjet’s creditors will meet. The Court of Catania accepted the airline request for a composition with creditors, so for the moment the bankruptcy has been avoided. The quote of the credit for unprivileged creditors has been fixed at 5%, while the quote for privileged creditors and employees
I. THE BASICS What is alternative dispute resolution (ADR) and online dispute resolution (ODR)? Alternative dispute resolution (ADR) helps consumers resolve disputes with traders when they have a problem with a product or service that they bought e.g. when a trader refuses to repair a product or to make a
European Commission_ Press release Brussels, 18 December 2012 Commissioner for Health and Consumer Policy, Tonio Borg, today welcomed the vote on Alternative Dispute Resolution and Online Dispute Resolution (ADR-ODR) in the Internal Market and Consumers Committee. This vote confirms the agreement reached between the European Parliament and the Council on
EU consumers have once again expressed their dissatisfaction with the performance of some key services markets, according to the Commission’s 2012 Consumer Markets Scoreboard published on Dec. 7th. Banking, telecom and energy services score particularly low. Markets for investment products, mortgages and real estate services stay at rock bottom for
European Commission Press release
The ECC-Net (European Consumer Centres Network) is a European network consisting of 29 European Consumer Centres, representing all EU Member States and also Iceland and Norway. The network is co-funded by the European Commission (Health and Consumer Protection Directorate-General), the EU Member States, Iceland and Norway. Besides assisting consumers in
The new ECC-Net Report on the European Online Marketplace Consumer Complaints 2010-2011 has been published. For more information: http://ec.europa.eu/consumers/ecc/docs/e-commerce-report-2012_en.pdf http://ec.europa.eu/consumers/ecc/docs/e-commerce-report-2012-checklist_en.pdf
Celebrating the achievements of European regions and countries working together across borders. That is what is behind European Co operation Day which for the first time will be marked on the same day across Europe, both in EU member states and neighbouring countries. Speaking from the European Parliament in Brussels
Hunting for cross-border bargains is a way for consumers to get the ‘best deal’ across the EU’s internal market. Shopping online makes these bargains ever more accessible. But sometimes things can go wrong: there might be a problem with the goods or with delivery. To avoid difficult, costly and time-consuming
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