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As millions of European citizens will be travelling during the summer period, today the Commission is calling for better application and enforcement of passenger rights legislation in the European Union. As a first remedy, the Commission today adopted interpretative guidelines clarifying the existing rules in the rail sector. EU Commissioner for Transport
Car rental companies have agreed to review how they treat customers following a joint action from the European Commission and national enforcement authorities led by the UK Competition and Markets Authority (CMA) and supported by the European Consumer Centers (ECC-Net) which had seen complaints related to car rentals increase sharply in the last two
The Network of the European Consumer Centers (ECC-Net) celebrates ten years in the service of European consumers An anniversary report of the EU Commission describes the last decade and takes a look at the future of cross-border consumer protection. Find more information in this article: European Consumer Centres 2005-2015
In the context of its Digital single Market strategy, adopted on 6 May 2015, the European Commission launched a sector inquiry into e-commerce in the EU. 315 Million Europeans use the internet every day , however, only 15% of the population shopped online from a trader of goods or a
After a fire broke out during the midnight in Terminal 3, the Rome’s main Fiumicino airport will remain closed untill 2.00 p.m. and only some inter-continental flights had been allowed to land. Air carriers and Enac ( the Italian Civil aviation Authority) which is following the emergency, invite passengers not to go to the airport
The Maltese civil aviation authorities have suspended the licence granted to the air carrier Fly Hermes last December because of the massive delays and flight cancellation. The Sicilian-owned company registered in Malta operated daily flights on a multi-city route including Malta, Comiso (Sicily), Torino and Palermo. However, the new carrier,
Nel 2013 le autorità nazionali che si occupano della tutela dei consumatori hanno controllato 552 siti web di viaggi ( siti che vendono viaggi aerei e sistemazioni alberghiere, sia operatori che intermediari) nel quadro di un’azione concertata coordinata dalla Commissione Europea. Il risultato di questo controllo è tutt’altro che positivo:
Had problems with a guarantee? In 2014 the ECC-Net will study the effective application of your consumer rights so do not hesitate to tell us about the problems you have encountered with guarantees given by the seller or manufacturer of a product!
The transport sector is one of the main areas of cross-border complaints made by European consumers. More specifically, problems in car rental services feature high on the list. This is why the European Commission – alongside the European Consumer Centres and national enforcers from the Consumer Protection Cooperation network –
È stato presentato oggi a Bolzano il rapporto della Rete dei Centri Europei Consumatori (ECC-Net) sull’implementazione della direttiva servizi in Europa. Il rapporto analizza reclami di consumatori che non hanno potuto beneficiare del mercato unico in quanto aziende e prestatori di servizi applicano prezzi differenti a seconda della cittadinanza o
As millions of European citizens will be travelling during the summer period, today the Commission is calling for better application and enforcement of passenger rights legislation in the European Union. As a first remedy, the Commission today adopted interpretative guidelines clarifying the existing rules in the rail sector. EU Commissioner for Transport
Car rental companies have agreed to review how they treat customers following a joint action from the European Commission and national enforcement authorities led by the UK Competition and Markets Authority (CMA) and supported by the European Consumer Centers (ECC-Net) which had seen complaints related to car rentals increase sharply in the last two
The Network of the European Consumer Centers (ECC-Net) celebrates ten years in the service of European consumers An anniversary report of the EU Commission describes the last decade and takes a look at the future of cross-border consumer protection. Find more information in this article: European Consumer Centres 2005-2015
In the context of its Digital single Market strategy, adopted on 6 May 2015, the European Commission launched a sector inquiry into e-commerce in the EU. 315 Million Europeans use the internet every day , however, only 15% of the population shopped online from a trader of goods or a
After a fire broke out during the midnight in Terminal 3, the Rome’s main Fiumicino airport will remain closed untill 2.00 p.m. and only some inter-continental flights had been allowed to land. Air carriers and Enac ( the Italian Civil aviation Authority) which is following the emergency, invite passengers not to go to the airport
The Maltese civil aviation authorities have suspended the licence granted to the air carrier Fly Hermes last December because of the massive delays and flight cancellation. The Sicilian-owned company registered in Malta operated daily flights on a multi-city route including Malta, Comiso (Sicily), Torino and Palermo. However, the new carrier,
Nel 2013 le autorità nazionali che si occupano della tutela dei consumatori hanno controllato 552 siti web di viaggi ( siti che vendono viaggi aerei e sistemazioni alberghiere, sia operatori che intermediari) nel quadro di un’azione concertata coordinata dalla Commissione Europea. Il risultato di questo controllo è tutt’altro che positivo:
Had problems with a guarantee? In 2014 the ECC-Net will study the effective application of your consumer rights so do not hesitate to tell us about the problems you have encountered with guarantees given by the seller or manufacturer of a product!
The transport sector is one of the main areas of cross-border complaints made by European consumers. More specifically, problems in car rental services feature high on the list. This is why the European Commission – alongside the European Consumer Centres and national enforcers from the Consumer Protection Cooperation network –
È stato presentato oggi a Bolzano il rapporto della Rete dei Centri Europei Consumatori (ECC-Net) sull’implementazione della direttiva servizi in Europa. Il rapporto analizza reclami di consumatori che non hanno potuto beneficiare del mercato unico in quanto aziende e prestatori di servizi applicano prezzi differenti a seconda della cittadinanza o
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